Table of Contents
S. NO. CONTENTS PAGE NO.
I Preface 5
II Most Effective Ways of Developing Competencies 7
III Handling Difficult to Develop Competencies 10
1. Achievement Orientation 11
2. Analytical thinking & Problem Solving Skills 13
3. Business Acumen 15
4. Change Management 17
5. Communication Skills 19
6. Creativity & Innovative thinking 22
7. Culture Building 24
8. Customer Orientation 26
9. Decision Making Skills 29
10. Delegation 32
11. Domain Knowledge 35
12. Execution Skills 37
13. Intercultural Sensitivity 40
14. Interpersonal Skills 43
15. Learning Orientation 4616. Managing Superiors 48
17. Negotiation Skills 50
18. Networking Skills 52
19. Process Orientation 55
20. Resource Management 57
21. Service Orientation 59
22. Strategic Thinking 61
23. Subordinate Development 64
24. Team Management Skills 67
References 70
S. NO. CONTENTS PAGE NO.
I Preface 5
II Most Effective Ways of Developing Competencies 7
III Handling Difficult to Develop Competencies 10
1. Achievement Orientation 11
2. Analytical thinking & Problem Solving Skills 13
3. Business Acumen 15
4. Change Management 17
5. Communication Skills 19
6. Creativity & Innovative thinking 22
7. Culture Building 24
8. Customer Orientation 26
9. Decision Making Skills 29
10. Delegation 32
11. Domain Knowledge 35
12. Execution Skills 37
13. Intercultural Sensitivity 40
14. Interpersonal Skills 43
15. Learning Orientation 4616. Managing Superiors 48
17. Negotiation Skills 50
18. Networking Skills 52
19. Process Orientation 55
20. Resource Management 57
21. Service Orientation 59
22. Strategic Thinking 61
23. Subordinate Development 64
24. Team Management Skills 67
References 70